LEGAL

Privacy Policy

Paragon Environmental ServicesScotland, United Kingdom
sales@paragon-env.com
https://paragon-env.com

Effective Date: 12 July 2026

1. Introduction

Paragon Environmental Services ("Paragon", "we", "our" or "us") is committed to protecting the privacy and security of the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us or engage our services.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

2. Company Information

Paragon Environmental Services

Head Office

Scotland, United Kingdom

Email: sales@paragon-env.com

Website: https://paragon-env.com

3. Information We Collect

Depending upon how you interact with us, we may collect:

Personal Information

  • Name
  • Job title
  • Company
  • Email address
  • Telephone number
  • Business address
  • Country
  • Technical enquiries
  • Project information
  • Documents voluntarily provided

Website Information

Our website may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referral website
  • Cookie information

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Prepare quotations
  • Supply products and services
  • Provide technical support
  • Communicate regarding projects
  • Manage customer relationships
  • Improve our website
  • Comply with legal obligations
  • Protect our legitimate business interests

We do not sell personal information.

5. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

6. Information Sharing

Information may be shared where necessary with:

  • Manufacturers
  • Approved suppliers
  • Logistics providers
  • Professional advisers
  • Regulatory authorities
  • Law enforcement agencies where legally required

Information is never sold to third parties.

7. International Data Transfers

As an international engineering business, Paragon may share information with suppliers or customers outside the United Kingdom where necessary for project delivery.

Where personal information is transferred internationally, appropriate safeguards are implemented in accordance with applicable data protection legislation.

8. Data Security

Paragon maintains appropriate technical and organisational measures designed to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Alteration
  • Disclosure
  • Destruction

Security measures include secure cloud services, access controls and appropriate cybersecurity practices.

9. Data Retention

Personal information is retained only for as long as necessary to:

  • Respond to enquiries
  • Deliver contracted services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required it is securely deleted or anonymised.

10. Your Rights

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent where applicable

Requests should be submitted to sales@paragon-env.com.

11. Cookies

Our website uses cookies to improve website performance and user experience.

Where required by law, consent will be obtained before non-essential cookies are placed on your device.

Further information is available in our Cookie Policy.

12. Third-Party Websites

Our website may contain links to third-party websites.

Paragon Environmental Services is not responsible for the privacy practices or content of external websites.

13. Data Breach Management

Paragon maintains procedures for identifying, investigating and responding to personal data breaches.

Where required by law, relevant supervisory authorities and affected individuals will be notified.

14. Policy Updates

This Privacy Policy may be updated periodically to reflect legal, regulatory or operational changes.

The latest version will always be published on this website.

15. Contact

For questions relating to this Privacy Policy or the handling of personal information, please contact:

Paragon Environmental Services

Scotland, United Kingdom

Email: sales@paragon-env.com

Website: https://paragon-env.com